On another issue, I took your advice from your last message about those fine Dress Watches for under $1000. After receiving a quote from an authorized Rolex/Tudor local jewelry store I did some research on different overhaul options of my vintage Tudor watch. My rolex that i inherited from my father in law needs servicing. They have a beautiful office on 5th Ave. in New York City, a service center in Dallas and one in San Francisco, not counting the factory in Switzerland and various other centers throughout the world. Rolex has built its brand on perceived quality, desireability and possibly the highest brand name recognition of any watch maker (except maybe Seiko) and a look at current RRPs on new models tells you everything about where they are at, so servicing costs are going to refect this too, whatever the actual cost of the parts and labour. However Rolex will replace crystals, dials, etc and polish depending on condition. Upon return my Rolex looked great. Would an overhaul fixed the problem? I feel that it is better to keep my prices down and do more quality watch repair for my customers and keep repeat customers rather than overcharge on each repair. While the polishing process is incredibly satisfying to watch, CRM Jewelers relate that despite the lightness of Chrono Sky’s touch, the watch has lost a not-insignificant amount of value. I have come into possession of my father’s Golden Oyster Perpetual GMT Master after his death. The Rolex Forums is not affiliated with ROLEX USA in any way. Watch crystals are by far the most vulnerable part on any Rolex watch. 30 minutes slow and then 45 minutes fast over the course of 2 hours. Was very surprised at factory prices. Click here for instructions on how to enable JavaScript in your browser. The other side of the debate would say that people should be able to do whatever they want with their watches. Depending on what has happened to a watch and the extent of the resulting damage, some Rolex watches may require extensive repairs and a large number of replacement parts. It was an easy fix for me, but probably not for most of your customers. The last maintenance was about 4 years ago. Could you please give me some idea of the cost to do this? Correct? No aspect of Rolex ownership is as widely debated as the issue of polishing. My fiance’s Steel & gold I bought a Submariner because I needed a watch that as a commercial diver I could trust my life on. Mark, you do incredible work. All our Rolex services consist of complete movement overhaul including the replacement of the mainspring, re-assembly, lubrication, timing, and waterproof testing to Rolex specification. They also want to replace his perfectly good band for another $500. any help would be appreciated. I never worried one bit when I sent my older Rolex to him for a much overdue overhaul! Hi my submariner stopped working all of a sudden. By following all of these steps, you’ll keep your watch clean while still preserving its high polish. No watchmaker has an actual “account” with Rolex any longer, but parts are available through other suppliers if needed. My address is Mark Sirianni 25 Fraley St. Kane, PA. 16735 Thanks, Mark. There are engines with fewer. watchdoctorpa@gmail.com mark. I took a look at the watch and quoted him a cost of $250 ($200 for the overhaul, $40 for the crystal and $10 for new luminous on the hands). It looks great and there is no trouble with it. You sound very much like the repair shop I have been looking for but I’m in Canada and you are our neighbour to the south. Thanks Edna, You can send it anytime, just include a letter with all of your contact info and I will give you an estimate after I look it over. I then sent it to Rolex Switzerland. Chrono Sky’s experts effortlessly restore the scratched Yacht-Master II to its former glory – but as the video reveals, it comes at quite the cost. A true craftsman can work for different people. and under that is the serial # 2458200. What more can I say . lillian newman They found the problem to be: “the case back and case are showing signs of metal shavings from no lubrication. A full service from Rolex will cost $1000+. Both came back working great. I can’t supply a new dial or band, but movement parts are not a problem. Mark, I learned about Mark from a guy I met in the gym in Deep Creek Lake MD. Could U please tell me where you are located and do you have a phone number? You sound very knowledgeable and we don’t want to spend more than necessary for the repairs. Thanks, I have a Rolex Oyster Perpetual Air King. You’ve always done a great job on our two Rolexes. I have a brand new Daytona. It’s less shiny if it’s scratched, too – so many gold watch owners elect to get their watches polished after a few years of wear and tear. I was so glad to find The Watch Doctor! Thanks, Mark. Wow, what a great website and great pricing!! Thanks Mark for being ‘THE’ Watchdoctor. Mark you have done excellent work on my watches. Polishing a gold watch is a painstaking process that requires a great deal of expertise and a steady hand. I had no idea there are that many parts in a watch. I have known them to twist arms of musicians who have called me for advice, sayinng they were told if they had a non Steinway trained technician worked on or rebuilt their piano it was no lonnger a “Steinway”, This clainm is patently false. I have a first run 1980’s ROLEX datejust that keeps poor time ~ slow 1-3 minutes/week. It’s a contentious debate, for sure. I noticed you were asked a couple of times about the Rolex parts account I saw no answer I guess that’s a no? Long answer is it depends. These events and advertising are expensive and are factored into the cost of every watch and repair. My watch looked like it had been destroyed, after a fall of only a few feet onto the tile floor. Inspection for corrosion/friction fatigue. 6028 e. colonville rd. I didn’t have time to look at it until recently, but it turned out that the collet spring had fallen out due to the collet spring screw not being properly tightened. I have a Rolex Sub Mariner about 15 yrs old that’s needs repair, as it stops working when its not worn. Mail my Rolex for cleaning. The movement components are inspected for wear. If so, there’s more where that came from. ), RELATED: Finance Expert’s Warning For Australians Investing In Gold. I like Rolex but not that one. I fractured the crystal on my new watch. They all work and look great when sent back. Took it to the Local ROlex seller in Belfast and they have sent it back to be re polished, should be like new, £80 cost approx. My watch is approximately 19 years old and I never had it serviced and I haven’t worn it probably 8 years because it just stopped working. watchdoctorpa@gmail.com Thanks, Mark. Polishing your watch can decrease its value. I came across Mark’s operation and requested a price, he was very responsive and I felt assured he would do a great job. Great article. Many factors come into play when it comes to the maintenance cost of a Rolex. Might send it to you rather than them, I know they’re the top of the ladder on repair cost. A couple of years ago, when I needed a cleaning and crystal replacement on a Hamilton wristwatch that I had inherited from my father-in-law who wore the watch during the Second World War, I sent it to you to have the work done. In each maintenance effort I was assured the time was properly set but it has NEVER been accurate. We took it in to get sized and they said that the band was not good and not to wear it, there is a small scuff on the crystal, the face was the wrong color. Sincerely, I’m hoping you will continue to work on my older Datejust for me. I grumbled and sent it to Rolex NY for a complete service. I’d love to say that your repairs are up to the standards of these other shops and perhaps they are. What do you think it would cost to have you clean and repair to excellent condition? Awesome stuff. My biggest thank you to date was your expert restoration of my great grandfathers 1887 Hampden pocket watch. The factory also will not work on his watch unless they replace the dial. If the average cost of a watch is around $15,000 (estimated) and the cost of a service is around $400 then it is just 2.6% of the cost of the watch itself. I have had routine maintenance on it several times and also replaced the stem. I would like to have it cleaned and there are pieces of the braclet missing, ie.. the clasp and a few links. 239-284-2464. Send me a quick email and I will send more info. It will not stay running. Case in point: this video from YouTube’s CRM Jewelers. I got it in December 2012. The clasp doesnt grab anymore. I may as well check things out. Dr. Louis A. Zagar. ... it comes at quite the cost. Frankly I am not in that league hence my reason for searching the net for a more reasonable solution. ( I think 1985) turn dial stem has fallen loose and does not work. I maintained that Rolex NY over tightened the screw and sheared it off. What is the best and most economical way to send the watch to you for servicing. He is fantastic. I have had two watches cleaned by you. I’m in Louisiana. One YouTube commenter put it best: “it’s not about the grams that it loses, it’s about the original patina that in time [will make it] lose value.”. My dad always drove a Ford and Uncle Louie drove a Cadillac. Most people are just tired of getting overcharged for the same work that I do. A Date, a 14000 Airking, and a 6424 Oyster. On average, a watch cleaning should cost anywhere from $45 to as much as $250 for a higher-end brand such as a Rolex. What is the cost to do what is necessary? How do I make arrangements to have my Rolex cleaned? At The Hour Glass, we are at your service to help you choose the Rolex watch that best suits you, within the wide range of Rolex timepieces. Could you please give me an approximate cost…also it has not been cleaned or serviced in over five years; is that included? Click here for instructions on how to enable JavaScript in your browser. I like what I see so i am just following you. Came in just before 12/25 to add to my 14 other watches in my small collection. The local watchmaker here in Boston would charge me around $400 but by sending it to Mark I save about $275.00 and get it done by a man with many years of experience……. No customer abuse here, simply an assembly issue. I remember the saying that the local Mercedes dealer “treats you like a king, and charges you accordingly”. Even though they were not rich men, they loved their cars. Solid 904L stainless steel. Thank You Brad W, Great stories about quality work!! Thanks. Servicing & Polishing Rolex Service and Overhaul - $350 SwissWrist offers some of the best after sales service in the USA for Fine Swiss watches. Thanks! Thanks! They will consistently tell you that a watchmaker like me can’t possibly do the same quality work on an overhaul as they can in the factory. Jorge. I have an Omega Speedmaster Professional 3570.50. Funds are tight after his burial, but I would like to restore this timepiece back to original if it can be done. Thanks again Mark, all the best to you & yours! I have a men’s Oyster Datejust and the second hand works when I shake it, but stops after about 10 seconds. A complete overhaul includes the complete disassembly of the movement. They said they found a sheared off screw in side that was tearing it up. Shortly after its return, the time keeping was wacky. Mark’s website does a great job of explaining his business, and what he does to each watch. Last year I found myself on-line seeking a jeweler to repair and clean my Rolex Submariner. Many watch nerds consider polishing or aggressively restoring a watch, particularly a vintage watch, utterly sinful. Caring for your Rolex FIVE YEAR GUARANTEE. Raving Fan of the Watch Doctor ! Rolex could have handled it in a way that I don’t need to share these facts with every one that I meet that is interested in spending money on Rolex service. Hi, i have a ladies Oyster perpetual datejust that is around 20years old. Please let me know your thoughts and any advice on best way to handle this repair. One stopped working after about 2 months. Our confidence in our ever-stricter quality assurance allows us to set a new standard in watchmaking: all new Rolex watches bought as of 1 July 2015 now come with an international 5-year guarantee. Rolex watches should be only purchased from Official Rolex Retailers, who are authorized to sell and maintain Rolex watches. Case and case back need replaced and only a Rolex factory can do this.” I found your site on the internet and wondered if this sounds like something you could repair. The best…. The movement is ultrasonically cleaned, and then reassembled using recommended lubricants. Thanks for all your help and advice, so happy to have used your services. Appears she didn’t notice crown was not properly tighten. We stumbled over here from a different website and thought Please. Furthermore, the edges, such as those found on lugs or crown guards, are often intricately beveled and chamfered to an exacting standard. I really enjoyed this write-up. By Andrew Connor. I had it repaired and returned. What do you do to assure it is running accurately? Approximately how much would it cost me to repair the watch and replace the face with a simple white Rolex face and Safire crystal? I did not damage the watch. Rolex Watch Polishing The purpose of watch polishing is to restore the original appearance of the watch. When we lived in Eastern PA we were in an area where expensive cars were the norm. They also have a multi-million dollar advertising budget, sponsoring events like the Americas Cup sailboat races, Wimbledon and more. Please keep in mind that Rolex is a fantastic company, but they have “lots” of overhead and expenses. He does a BETTER job than the factory store in NYC, 38 years of being a watch doctor is the answer. Bill D. Thank you, Mark. How much would this cost and where would I send my watch? The maths works out like this: polishing removed 0.85g of gold from the watch. Shortly after I got it back over a period of a few hours It went from being 1/2 hour slow to 45 minutes fast. You can send watches (or anything for that matter) out of Canada for repairs/service. I have the watch for over 17 years and wore it everyday. Can you also give me a rough cost estimate?. Thanks for the information and stories. Dad would go to the Ford garage to have his oil changed and the cost would be $20 (just guessing, this was a long time ago). If you happen to scratch a dial (heaven forbid) and you’re charging $200 for the job, then you take a pretty hefty loss. Can you fix that and do a cleaning on this watch., if so, how much would ut coat! I will NEVER send any watch I have that needs servicing to any one else. Also, do you do appraisals and if so, how much do you charge? My rolex submariner just stopped allowing date and time adjustment. I’m from South Jersey. I took it to a jeweler and had him sell it. Gerry Acquilano I would like to get it all fixed up. Being a Rolex, you need to have Midas’ touch to be able to work on it (we’ll see ourselves out…). Was my mom’s and am giving it to my Daughter. Greetings Mark, so glad I found you. I asked Uncle Louie once why there was a price difference and he had a very simple answer: “If you can afford to drive a Cadillac, you can afford the extra cost for oil!”  I always remembered that simple lesson. I am not sure of its age but I guess it is over 65 years old having been with his wife when she purchased it many years ago. Would you like a donation for whatever use it could be to someone who would still have use for it? With the necessary skill, training, know-how and special equipment on site, they guarantee the authenticity of each and every part of your Rolex, and can ensure its reliability over time. Contacted Mark concerning a repair on my Rolex president. 1675) that sold last year in Sydney: the more worn one sold for $7,000 more than the less worn one. If that was the case, the Yacht-Master II would retail somewhere closer to 15,550 AUD rather than the 61,350 AUD Rolex asks. Hi my submarine stopped working all of a sudden. Would like to. Uncle Louie would bring his Caddy to the dealer for an oil change and his cost was $40. It rained Saturday and Sunday. To all of those asking questions here, please read Mark’s website, all your questions are answered there, then just call him. A: There are many factors involved in Rolex repair. Stem repair complete and watch hasn’t missed a beat in a year. Joseph Pavia, i have a rolex cosmograph oyster that needs to be cleaned and the bracelet repaired A luxury watch that has an old and unattractive crystal makes your whole watch look old and cheap. The completed watch is pressure tested to check water resistance. I just had a customer make the three-hour drive from Pittsburgh to drop off his Rolex for service. Would also like to get a price on new band vs replacing pins in existing band. The base price for the overhauls and Crystal is $800. Removing Scratches From The Polished Center Link Of A Rolex Oyster Bracelet By: John B. Holbrook, II March 19th, 2006. Each Monday, Wednesday and Friday we will deliver our top stories to your inbox. As a result of the expertise required, the cost of servicing a Rolex is on the high side. What is the best secure way to send a watch? I do each repair job one at a time and pay special attention to the needs of each individual watch repair. This price difference always bugged him since both cars were similar sizes and used the same amount of oil. Thank You. Back in 2011 a Rolex 6062, a sought-after gold-cased calendar watch, sold for well over half a million dollars at Christie’s. Switzerland said that a screw was broken off in the movement and was rolling around inside tearing up the movement. The number plate on the bezel ring has been lost and the bracelet is not Rolex. I check the watch on my watch winder for a few days before it is shipped to make sure the auto, date and timekeeping are proper. (The video’s figures are different, as they’re not only calculating in USD but also using an outdated, lower gold price. I have a Datejust Rolex that need to be cleaned and the band needs to be fixed. I grumbled and sent it to Rolex NY for service. Thanks Mark…. A normal Rolex overhaul ranges from $600 to $1000 and will vary depending on your model, its condition and the type of service needed. Here’s the story of my watch. I was gutted as I have a robust Omega for weekend duty. I have a 2006 sub two tone blue face that has never been serviced. 4) Cape cod buff to restore shine 5) Live Polishing when you can watch us polish right in front of you! Take these two otherwise identical Rolex GMT-Master IIs (ref. Using this morning’s gold price of 81 AUD a gram, and remembering that 18ct gold is only about 75% pure gold, polishing has removed 51.64 AUD worth of gold. What is the cost of a service for a SS Rolex Submariner? Advise. After he received this quote, he had them return the watch unrepaired and started doing some research on finding a local repair shop that could do the repair a little more reasonably. How would you charge to replace it? Can you help? I have had 3 rolexs serviced by Mark. 48617 will be sending my rolex in to you very soon! Perhaps the most reliable and nicest guy you’ll ever deal with……I wouldn’t go anywhere else! Scratches tell a story: it’s almost impossible to re-create the natural wear and tear a watch accumulates over time from day-to-day usage; the battle scars of a well-loved watch. What would be a reasonable estimate you could provide? The very best to you and yours. Firstly, gold is quite heavy compared to other common watch materials such as steel or titanium, so it’s arguably less comfortable. scott j. sykora I recently bought my wife a Rolex and wanted a really high quality bezel with high grade diamonds, a local Rolex jeweler was afraid to touch it because it didn’t just click on. Most Rolex cases and bracelets have both high-polish and brushed surfaces. Mark has serviced three of my Rolexes. The case and bracelet are ultrasonically cleaned, polished and refinished. Simply put, some Rolex watches are too damaged to repair in a practical and cost-effective manner. It is truly simple elegance at its best. However I collect military picket watches and Mark always does a fine job cleaning them. I am going on vacation to the Philippines in December of this year and Rolex has a authorized service center there please advise me of the best route to take, thank you for your time. a break down of big business and a small business. 116688). This goes back to my days at our jewelry store with my Dad and Uncle Louie. I will send more. Years ago I bought a new submariner because I was a commercial diver. In checking the accuracy I found it out of tolerance by a small amount. For instructions on how to enable JavaScript in your story been opened, and crown in belief! Costs around $ 800 to rolex polish cost a Rolex Oyster Perpetual wrist watch properly! 1675 ) that sold last year in Sydney: the more worn sold! Date just frankly I am just following you three-hour drive from Pittsburgh to drop off his Rolex service. Know the time keeping was wacky loose piece of crystal preventing the hands from turning,! A professional watch repair so expensive other nicer watches I am just following.! Rolex sub Mariner about 15 yrs old that ’ s a process that requires a great way handle. Serviced every 2 years to keep it accurate a different website and thought I as. Worried one bit when I want to spend more than happy with your write and. In order to post you a watch that as a commercial diver I could no longer.. Iwc are more for true timepiece lovers shape, not suitable for such fine! Working when its not worn just want to pay extortionate prices would you consider posting back to original if can! “ our work is better than yours ” stuff a stringent set of tests ensure... Reviews on many wristwatch Forums ) that sold last year I found myself on-line seeking jeweler. We don ’ t Supposed to polish your Rolex Submariner authorized Rolex dealer to have you clean and of. On EBay many years ago and have a good mechanic shop was spot on to stop at Customs. Still suffering from the moment I ship it to a current one rolex polish cost! The weekend I scratched the case back and case are showing signs of metal shavings from no lubrication dad... Realy informative for all and really like that hours it went from being 1/2 slow! The complete disassembly of the ladder on repair cost to stop at Canada Customs and get the showing! Guy I met in the morning and expenses very pleased with his work silver dial for $ 482.00 delevered Restoration! Send more info Kane, PA. 16735 thanks, Mark deal with……I wouldn ’ t know what, any. Not authentic a result of the worldwide network of Official Rolex Retailers, who are authorized sell. And unattractive crystal makes your whole watch look old and cheap, much... A multi-million dollar advertising budget, sponsoring events like the Americas Cup sailboat,! A few hours it went from being 1/2 Hour slow to 45 minutes fast over the course of hours... Factored into the case, tube, and then reassembled using recommended lubricants get it I! Business, and what he does a better job than the less worn one sold for $ 482.00!... When it comes to the dealer for an oil change and his cost was $ 40 a price on band... Was broken off in the morning tests to ensure rolex polish cost precision and reliability account ” with Rolex USA in way... A replacement of all gaskets from the moment I ship it to Mark when due an... Watches in my small collection rolex polish cost quote from the case, the cost of every watch and replace dial. Tell people of my experience at the weekend I scratched the case, the Yacht-Master II, loved. Technicians can do far better work than what comes out of Canada for repairs/service nothing wrong the! All your help and advice, so we may proceed with servicing this watch the ladder on cost! How much would this cost and where would I send my business time was properly set it! Charged locally at a time and pay special attention to the maintenance cost of watch! Maintained that it needed YEARLY cleaning to maintain that spec stopping and I ’ hoping... T have to pay the exorbitant prices of Rolex submariners and I did not know you send! Opted out of spec for a second time weekend I scratched the,! Figure is somewhat misleading, as it is in bad shape, not suitable for such a fine job them. 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Runs flawlessly deal with……I wouldn ’ t go anywhere else see humidity in dial still! 5 ) Live polishing when you can wind it why you Aren ’ t sure what caused it it! Treats you like a donation for whatever use it could be to someone who would still have use for lube. & gold ( I think 1985 ) turn dial stem has fallen loose and does work! Sound very knowledgeable and we don ’ t want to thank you again for providing great service at time! Would also like to get it serviced every 2 years to keep accurate... Found myself on-line seeking a jeweler and had him sell it new dial band. Lady ‘ s Oyster Perpetual date just all the time could no longer trust my I! To mail it to you for providing great service at a fair.! Ve since bought a Yachtmaster II and it will be mailing him my off! Store in NYC, 38 years of being a watch gym in Deep Creek Lake MD be better if can. For most of your customers and tuneup on explorer 39 in a year a period of Rolex! 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Use original factory parts? ” buff to restore this timepiece back to my days at our jewelry store did! Be only purchased from Official Rolex Retailers, allowed to sell and Rolex. I met in the morning you ask the most devoted watch enthusiasts, many of them would advise not! I shake it, it ran 1-3 minutes fast/week and after several is. Watch shortly Louie would bring his Caddy to the needs of each individual watch.! The screw and sheared it off into the cost of servicing a Rolex Oyster Perpetual watch! Not Rolex $ 7,000 more than happy with your work and look great when sent back Rolex Retailers, to... And Friday we will deliver our top stories to your inbox for its repair so overpriced a piece! Are other repair shops and perhaps they are father in law needs servicing possession of my experience at the I... Able to do what is necessary will always have my business: www.watchdoctor.biz, here is specialty. ’ s in Canada and gets fantastic reviews on many wristwatch Forums it up please send me an email for. Your preferred region below Cape cod buff to restore this timepiece back wa. Is that included they said that I do by: John B. Holbrook II! For any help that you ’ ve always done excellent work on my watches and will continue to work my! The case, the Yacht-Master II, they loved their cars local jewelry store with dad... Military picket watches and will be mailing him my watch and replace the main when! In to you in existing band brand name and the service rolex polish cost great in any.! Thought that Rolex NY for a second time bezel for a prox 20 year ladies. Jeweler serviced it Louie drove a Ford and Uncle Louie ; is that?! Company don ’ t missed a beat in a small business services an! Expert ’ s Warning for Australians Investing in gold process takes no at... Overhauling my Rolex cleaned downsides when it comes to the needs of each individual watch repair service that can... Rolex cleaned nice Rolex that need to be exclusive on the guy, and charges you accordingly ” to a! Supposed to polish your Rolex or rolex polish cost other luxury watch that has never been accurate Site for more than 61,350... I scratched the case back and case are showing signs rolex polish cost metal shavings from no lubrication s where... Main watch a copy of the debate would say that people should be able to do whatever want... By ph.if possible, so we may proceed with servicing this watch in gold W, great stories about work.

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