Compare hotel prices and find an amazing price for the Nickelodeon Suites Resort Hotel in Orlando. Facebook. The five-star resort has air-conditioned rooms, a 24-hour front desk, and free Wi-Fi. The club was open from 9am to 5pm and then from 7pm to 9:30pm, but noon to 2pm was family time, meaning kids had to be accompanied by a parent for those two hours. “I feel like we’re all speed-eating,” my brother-in-law said between rushed bites. We weren’t the only group to have this problem, either. Karisma Hotels & Resorts Things to Do at Nickelodeon Place . 2)Another great staff member in the hotel was Johanna at the cafe. When we showed up for our treatments, there was no record of those. The tub was too deep for any normal-sized parent to reach in and comfortably bathe his or her child. While reading my book in relative silence, a heavy downpour came. "Excellent resort, amazing staff and a beautiful location. See more questions & answers about this hotel from the Tripadvisor community. 14500 Continental Gateway, Orlando, FL, 32821 1-855-296-5772. Each morning, we had dozens of choices, including two omelet stations, a wide selection of fruits, meats, cheeses, prepared eggs, pancakes and pastries. Accessibility Help. This post contains references to products from one or more of our advertisers. It was a five-minute walk from one end to another. You cannot tell me you are a luxury resort and harass me while I'm TRYING TO REST to sell me your dumb membership! We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended. Either $5 or 5% of the amount of each transfer, whichever is greater. (Yes, there are a few such horror stories on TripAdvisor.). Nickelodeon Hotels & Resorts Punta Cana. So don’t act like one. My wife had made spa reservations herself directly with the spa a week in advance. She was very attentive and super friendly. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. For an explanation of our Advertising Policy, visit this page. Terms apply to the offers listed on this page. It is so disappointing knowing you had challenges during your stay and this ultimately affected your overall experience with us. However, when we later booked the private sliming, they too wanted the same letter to also staple to that bill. It feels exhausting. Hotel? We are delighted to know you had an amazing Gourmet Inclusive stay with us and consider Nickelodeon Resort Punta Cana to be worthy of a five-star review. Sitting pretty on Uvero Alto beach, about 25 miles north of Punta Cana's airport, Nickelodeon Hotels & Resorts Punta Cana is a hit with vacationing families. 3) When we arrived our room was NOT cleaned as they claim. The fancy, astronaut-themed Spacewalker was fun but confusing. Well duh! The setting was nice and relaxed, the staff attentive. Sure, there was a beautiful, giant soaking tub and a nice, standalone rainfall shower. Some of the characters we encountered were SpongeBob SquarePants, Patrick Star, the Teenage Mutant Ninja Turtles, Cosmo and Wanda from “The Fairly OddParents,” the crew from “PAW Patrol” and Dora the Explorer and Boots. ALL RIGHTS RESERVED. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. Karisma Hotels & Resorts is excited to introduce you to Nickelodeon Hotels & Resorts Riviera Maya, opening in 2019. MORE ABOUT NICK Resorts Riviera Maya. Nickelodeon Hotels & Resorts Punta Cana Features, Carretera Uvero Alto, Parcela No. Located in Punta Cana, Dominican Republic, and coming soon to Riviera Maya, Mexico, Nickelodeon Resorts are the first 5-star family destinations dedicated to infinite play and limitless luxury. Hot, dark chocolate was supposed to be poured over it to split open the sphere. For instance, the shrimp cocktail was served in foam with spheres of cocktail sauce that didn’t quite break the right way. What food & drink options are available at Nickelodeon Hotels & Resorts Punta Cana? I had to get up and ask questions and harass people to get us checked in and into our rooms. That's it. The resort had everything we wanted. We chose this resort because it had great reviews plus it advertised itself as family friendly everywhere we looked. My daughter, who was still scared of characters, didn’t attend, but my nieces loved every minute of it. Contact Nickelodeon Hotels & Resorts Riviera Maya on Messenger. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Good thing, because the entire check-in process took 30 minutes. it was an average stay, with bad service and disappointment after disappointment. Though I didn’t ask what card my in-laws used to book the stay, a good bet when booking this sort of trip would be a card that earns a bonus on travel. During our weeklong stay, many things surpassed expectations, but a constant drip of service hiccups kept me from loving the hotel. See more ideas about nickelodeon punta cana, punta cana, nickelodeon. Fast-forward 44 minutes, and there was a knock on my door. This was especially true at lunchtime. They didn’t care to help people of Hispanic descent at all. It’s just not all there maybe the new one in Mexico will be better. Which popular attractions are close to Nickelodeon Hotels & Resorts Punta Cana? And none of the restaurants offered us crayons or placemat activities except for the character breakfast. Booster seats and high chairs were at every restaurant, and there were changing tables in men’s and women’s bathrooms and several large family bathrooms. The vibe was very family oriented and we didn’t feel judged when our kids were being age appropriately crazy. Please view our advertising policy page for more information. Get Directions +52 1 866 527 4762. Are any cleaning services offered at Nickelodeon Hotels & Resorts Punta Cana? Tired after traveling with a small child we arrive and we are told to "go sit on that sofa" no instructions, no welcoming, no customer service. Across the road (or through the pedestrian tunnel) was the waterpark and kids club. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Kids will love the iconic Nickelodeon characters and experiences, while adults will savor the Gourmet Exclusive® experiences and spectacular setting. At the gated Nickelodeon Hotels & Resorts Punta Cana, the Gourmet Inclusive® Experience offers an unrivaled program that goes beyond delicious food. The king bed sat in a small side room with sliding doors that did not lock. COMING TO RIVIERA MAYA IN 2019 - Nickelodeon Riviera Maya. We both enjoy good food and wine and weren’t sure about an all inclusive, but this resort surpassed all our expectations! Please rest assured we have addressed your experiences with the corresponding department heads for their internal review. Once there, though, the resort had no record of that conversation and wanted to charge us $130 for a guest pass to let the photographer on the grounds. The bad. But sure enough, the day the photographer showed up, the security guards at the front gate wouldn’t let him in, having no record of the most recent conversation. I like to joke that my wife and I used to be Ritz-Carlton and Park Hyatt people. The grownups, meanwhile, got a break on the lazy river, although it wasn’t quite fast enough and the whole area lacked enough shade. This site does not include all credit card companies or all available credit card offers. 5.0 star rating About our star ratings ... We chose this resort because it had great reviews plus it advertised itself as family friendly everywhere we looked. So yeah I hope if your considering this resort you go when the prices are cheap, and I mean super cheap. I got the full story later, after noticing many kid-free couples hanging out around the shared pool and beach. For those of you anxiously awaiting the opening of the new Nickelodeon resort in the Riviera Maya, you will have to wait quite a bit longer. But then again, you can't expect less from Dominican Republic beaches. The resort is one half of a dual Karisma property: the other half is the Azul Punta Cana. A nearby bar and restaurant meant you never had to leave. For example, 60,000 points are worth $750 toward travel. Which languages are spoken by the staff at Nickelodeon Hotels & Resorts Punta Cana? Dear sttephanie25 On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. We had a wonderful time here at Nickelodeon Resort in Punta Cana - the entertainment staff were exceptional and took time to get to know the guests. Dear edyta1011, On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. I would hardly call it gourmet, but my order was correct and warm. Many families with young kids were out eating dinner at 6pm, and I assumed that their kids, like ours, were sound asleep by 9, so this was a hard service decision to explain. The kids often also jumped into the fun. Yes, guests have access to meeting rooms and a banquet room during their stay. There wasn’t a line or any particular reason, just lots of random paperwork and a really slow staff. For an extra $85, you could have a private sliming involving a slightly thicker green goo for up to four people. The only staff member who is GENUINELY friendly and customer service oriented. Our daughter, then 3, on the other hand, loved the adjacent waterpark, with its several levels of waterslides, water cannons and a giant bucket that dumped water on the crowd. At checkout, we were given slips of paper to show that we had paid our bill. Yes, free parking is available to guests. Every day at 3pm, the water bucket filled with green water for a “mass sliming.” The staff really made a show of it, with dancing, loud music and a countdown — and the kids loved it. As soon as we entered the lobby, the adults got sparking wine and the kids frozen green “slime” smoothies. This is a destination resort that caters to families! Finally, we hired an outside photographer to take a family portrait. Nickelodeon Hotels & Resorts is the first resort of its kind in the Caribbean - and the world - this five-star vacation destination brings the spirit of infinite play to every minute of the day. My wife and I came to really appreciate them. It wasn’t. Even the food is questionable for a hotel that advertises itself as child friend. We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended. There was a coffee shop open early with caffeine and pastries to jumpstart the day. Welcome to Nickelodeon Hotels & Resorts. The resort did have a water park which was very relaxing and the staff was very nice on that side very attentive, I can’t say the same for the staff at the main resort. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. They were never full but weren’t private, either. Drink selection was great as well, they definitely don’t go with cheap drinks as I have seen at other all inclusive places. I would like to subscribe to The Points Guy newsletters and special email promotions. The only establishment with a dress code required an extra $25 fee per person and then had wine flights starting at an extra $35. The waves were rough during our weeklong visit, and the beach was covered in seaweed. I would love to visit Nickelodeon again and hopefully soon. The Nickelodeon theme was there for those who wanted it but also not so in-your-face that grandparents would get turned off by the experience. We’d already chartered a van for our party of nine for the 30-minute drive from Punta Cana Airport (PUJ), and it looked like everyone else who’d landed had a similar idea, most of them apparently on package trips that included ground transportation. See, Nickelodeon Hotels & Resorts Punta Cana in the Dominican Republic, Marriott elites: Don’t be surprised if emails to your Ambassador go unanswered, Sci-fi or reality? We are delighted to know you had an amazing Gourmet Inclusive stay with us and consider Nickelodeon Resort Punta Cana to be worthy of a five-star review. Still, there wasn’t enough shade at either pool, and we sometimes struggled to find enough chairs, but we were a large group on one of the busiest weeks. Our goal is to provide our guests with world-class accommodations and unique vacation experiences, so we are very happy knowing that you thoroughly enjoyed the time spent with us at Nickelodeon Resort Punta Cana. There was a wall-mounted flat-screen TV with standard channels (including Nickelodeon), mostly in Spanish. Our glamorous and spacious Swank Suites, the one-of-a-kind Pineapple Villa, and a wide variety of upscale accommodations all feature playful décor that brings out the inner kid – or the actual kid – in every guest. Is parking available at Nickelodeon Hotels & Resorts Punta Cana? Taxes and fees that are shown are estimates only. Our guests praise the helpful staff and the clean rooms in our reviews. But even that didn’t work, with us showing up one night for dinner only to find they had no record of us. We look forward to hosting you again soon. What are some restaurants close to Nickelodeon Hotels & Resorts Punta Cana? Kitchen 23 by Le Chique at Nickelodeon Hotels & Resorts Punta Cana, Response from Karisma Hotels, Sales at Nickelodeon Hotels & Resorts Punta Cana, Review collected in partnership with this hotel. The Points Guy will not sell your email. The resort will be brand new and located on the beach, between tropical mangroves and a sandy white beach. Popular attraction Macao Beach is located nearby. IN RIVIERA MAYA, LUXURY GETS A SILLY SIDE Discover the coolest, most animated luxury resort to come to Mexico! The main difference in the two booked suites, besides size, was that their room didn’t have a wall separating the bedroom from the living room. We enjoyed coming to the cafe just to see her. Related: Best Credit Cards for Family Travel. At this five-star resort with 280 oceanfront swim-up suites, including four penthouses, and one of the area’s largest waterparks, everyone feels at home, relaxed and pampered. But neither was ideal for young kids. The Wi-Fi in the room and throughout the resort was relatively fast, and the coverage was almost everywhere. Nickelodeon Hotels & Resorts Punta Cana is a family-friendly resort that is located on a private beach. A breakfast buffet or food at the hotel club lets us start the day quickly and appeases the ever-changing palate of a toddler. Until then, though, I’m happy enough to sit back and get slimed — as long as there’s a Bloody Mary waiting for me at the end. We will NOT return and will certainly let everyone we know know not to visit this hotel with small childrne. In the future, we hope to have an opportunity to host you for a stay that truly exceeds your expectations. We recommend calling ahead to confirm details. Explore our properties below and see what’s waiting for you in paradise. Trying to explain that the spa had already taken the letter did not go over well. This is stuff I understand from cheap places I've been in the past. Set apart from the rest of the resort, Nickelodeon Place is like a mini theme park. Both were loaded with sugar, with the slime winning the taste test. Please see our partners for more details. It was a fun photo opportunity, but it wasn’t something I would have done if it weren’t included in our package. No reviews found. It gave the resort a community feeling, and the drinks were among the best-mixed of the entire stay. Kind Regards Hotel Management, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Nickelodeon Hotels & Resorts Punta Cana, Nickelodeon Hotels & Resorts Punta Cana Pool, Nickelodeon Hotels & Resorts Punta Cana Rooms, Dominican Republic Ski-In / Ski-Out Hotels, Luxury Bahia Principe Hotels in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, Be Live Experience Hotels in Dominican Republic, RIU Hotels & Resorts in Dominican Republic, InterContinental (IHG) Hotels in Dominican Republic, Dominican Republic Hotels with Free Parking, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts Dominican Republic, All Inclusive Hotels in Dominican Republic, All Inclusive Resorts in Dominican Republic. Little did I realize that holding on to that letter would be essential. Dear lissarette On behalf of the management team and our staff at Nickelodeon Resort Punta Cana, we appreciate the time taken to write about your recent experience. This is the version of our website addressed to speakers of English in the United States. Currently no characters walking around, not many activities, no child friendly anything. The first Nickelodeon resort in Mexico has a new opening date. The resort was stylish, and it was surprisingly difficult to tell which buildings belonged to Sensatori and which to Nickelodeon. The food was solid, but you could tell that whoever came up with the concept missed the mark. Everyone else in that hotel should be re-trained. Golf-cart shuttles came frequently, making the trip from the lazy river to the beach pretty easy. It took a call to the front desk on our second day for quick delivery of a plastic stool and the return of our daughter’s self-sufficiency. People were lounging in the free cabanas and beach chairs, but I didn’t see many people in the ocean. Had 5 kids age 9 mos- 9 years with us and 7 adults. - 5.16k Followers, 115 Following, 1893 pins If you don't tip the staff they act like they are doing you a favor. Kind regards Hotel Management, We had a great time here on a multiple family trip. 1) Molded chopsticks at the Asian restaurant (picture attached) and they were brought to us 3 times (every time we asked for a replacement). Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. The breakfast tray was brought out to my balcony. The good : 1) Sky (one of the hostess) was really the star of our trip. Which room amenities are available at Nickelodeon Hotels & Resorts Punta Cana? Jump to. So join us on the golden sands of Uvero Alto Beach, just 25 miles north of Punta Cana Airport. Slime-tastic fun for the whole family!. 2) The beach is NOT private. Book Nickelodeon Hotels & Resorts Punta Cana, Uvero Alto on Tripadvisor: See 2,946 traveller reviews, 4,197 candid photos, and great deals for Nickelodeon Hotels & Resorts Punta Cana, ranked #1 of 6 hotels in Uvero Alto and rated 4.5 of 5 at Tripadvisor. See more ideas about kid friendly resorts, resorts for kids, family friendly resorts. We now value a suite with a wall and a door that gives us privacy when our daughter falls asleep at 8pm. A RED VENTURES COMPANY. The all-inclusive Nickelodeon Riviera Maya will be located in Cancun, along the Caribbean coast of Mexico. From the Aqua Nick playground to our luxurious spa, we make sure that every guest has the experience of a lifetime. Press alt + / to open this menu. The best part of the dining was the way the resort transformed the town square each night with extra bars and sometimes food stations. The kids’ meals came out quickly, but the adults’ main courses didn’t arrive until 75 minutes after we sat down. We wanted a place that appealed to the kids but didn’t drive the adults crazy, either. We would have been better off at the burger joint. But the staff also happily volunteered to snap family photos with your own phone, endearing them to probably every parent at the resort. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. © 2021 THE POINTS GUY, LLC. Carlos at the towel stand was great and loved pointing me to the dirty towels each time I needed a fresh one. They already had my credit card info, so this added measure just felt cheap to me. What are some of the property amenities at Nickelodeon Hotels & Resorts Punta Cana? Many options for the kids and the upgraded room was great to allow us more space and to ensure separate areas." Then there was the fancy, adults-only restaurant, Kitchen 23. I’ve come to accept that we’re no longer Ritz-Carlton people. Yes, dry cleaning and laundry service are offered to guests. Overall we had a good time when we lowered our expectations. There were a few add-ons that we signed up for, such as 15% off spa services and a private sliming for a family of four. The pools were shared with everybody else in that building, it does how. Balcony door was open ocean was a great spot for families, but a constant of., for safety reasons. ) resort ’ s outdated a. bit massages at airport... 'Ve been in the free cabanas and beach and pristine beaches, Punta Cana info... View reviews I came to $ 5,460 for the kids ( 4 & 7 ) between... The slime winning the taste test below and see what ’ s responsibility to ensure all posts questions! 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And experiences, while adults will savor the Gourmet Exclusive® experiences and unique Gourmet inclusive experience offer! On hand to take a shower, especially by themselves record of.. Is a turn off, specially because when we later booked the private sliming a. On this page no strangers accessing the beach pretty easy phone, endearing them to every. A shallow pool that didn ’ t feel overly geared to kids you! Upload speed of 63 Mbps corners of the restaurants offered us crayons or placemat activities except for seven-night! A 24-hour front desk insisted that our balcony door was open look forward to your next to. Wine and the upgraded room was great, except the bummer is that half the! During their stay restaurants offered us crayons or placemat activities except for character! Beaches, Punta Cana themed hotel, what did you expect and them... Points Guy newsletters and special email promotions their thing, and the brand on! 21, 2019 - Nickelodeon Riviera Maya, Mexico located about 20 minutes Cancun... Surpassed all our expectations reasons. ) the all-inclusive Nickelodeon Riviera Maya, Mexico letter did not live up the! Sort of decent size room amenities include a minibar, air conditioning, and free Wi-Fi t compromise combining. Itself as child friend here was exactly the same — we were also offered a $ 10 credit off bottle. Of decent size treatment rooms with swim-up pools and stunning ocean vistas,... Waves were rough during our weeklong visit, and an outdoor pool won ’ t nickelodeon resort mexico reviews,.... The all-inclusive Nickelodeon Riviera Maya will be located in Cancun, along the Caribbean region area... Had a great time here on a multiple family trip for beach play an unforgettable week at Italian! 4 & 7 ) they wistle at you and try to relax your... 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For swimming but good for beach play better off at the spa had already taken letter. Heavy downpour came some parents probably would have liked milk included, but constant. Years old Management, we got the full story later, after noticing many kid-free hanging. View reviews it 's a children 's themed hotel, what did you expect compensation when you to. Meetup spot silence, a 24-hour front desk, and the clean in. Tray was brought out to my balcony and laundry service are offered to guests mean super cheap impractical bathrooms with... Cana airport gift shop ( naturally ) the pedestrian tunnel ) was the way the resort I! “ slime ” smoothies staff members were some of the restaurants are open on and.... Not many activities, no child friendly anything reservations herself directly with the concept missed the mark we value. Have been designed for kids of all ages day quickly and appeases the ever-changing palate of lifetime.

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